I've had the parts issues Jeeper had, called, they have X part, drive over, they have to order it. More than 3 times.
The straw was, I bought a new 300, they told me X price over the phone and it changed when I got there due to "fees", I told them Escape would sell it for X. He pretended to call Escape while I sat there and acted like their (Edge's) price would be less once all things were equal. I called Escape and the guy I was working with never received a call from Edge. So they staged that to keep me there and buying the bike.
Bought said bike, had a fork noise at 1 hr of run time. Took it back for warranty. They determined it was the front brake and charged me 1.5 hrs to identify that, then said warranty wouldn't cover it because nothing was wrong. Then to top it off, they tipped half a dozen bikes onto mine, brand new mind you, broke the kick stand, front fender and dented the pipe. I posted about the experience on a large offroad FB group. Brian Greene the owner reached out and ensured me he would make it right. He replaced the fender and fought me on the pipe and kickstand. He did end up replacing the kick stand but never replaced the pipe.
I've heard 2 seperate stories about mechanics or sales people taking customer bikes on test drives -dropping them and trying to conceal the damage and then fighting them to repair it.
My experience was when I tried to buy a brand new bike- they quoted me $3,000 over MSRP on the year earlier carryover (an 18) when I showed them a written quote from Rocky Mountain ATV/MC for a 19 at MSRP. I asked them to match that on the 18- and they told me to kick rocks so I drove directly to St George picked up my new bike and without the ridiculous $1,500 document+ setup fees Edge wanted. RMATVMC even gave me a $250 credit to use on gear or parts
I've also had them tell me they had parts only to find out after a 40 minute drive they didn't at all. If I must go there now- I make them verify they have the parts in their hands and hold them for me at the parts desk before I drive down...
This is good and interesting feedback. It’s not that I need one helmet I have plenty of motocross helmets.I've tried on that klim helmet. It's not that special.
And I'll tell you what I've told multiple people:
1 off-road based ADV helmet. That Klim isn't nearly ventilated enough for any real off-road riding and it will get sweaty.
1 on road helmet. ADV helmets have 2 things against them for long on road trips. A peak that strains your neck and the shape: the pointed chin strains my neck when you turn your head at speed. And it doesn't seal to your head so it's loud.
Since I changed to this strategy I've been happier. Helmets are very "use specific" IMO
I have lots of Klim stuff. Some of it is worth it, lots is not. And their warranty and quality of a few things is complete garbage since Polaris put their hands in the pie. Used to be lifetime- now 1 year with exemptions.
If you MUST have only one helmet, the Bell MX-9 Adventure MIPS has all the same features (sans carbon) and better ventilation AND is 1/3 that price. Plus for $80 more you can get the DLX transition lens which is a game changer. It will go full dark to full light in 30 seconds and eliminates the need for shades . (I loooove this on my Bell Star DLX MIPS)
I like how that one is also snell rated. That helmet never came up in my searches. It looks a little heavy but seems to be a quality piece. How would you rate the noise? I don’t know if you had helmet speakers or ever wore earbuds but that’s kind of what I’m hoping for is to find some thing that I don’t have to keep the music blasting to be able to hear it and help prevent hearing loss.My favorite helmet was the Shoei Hornet X2 and loved it, the fit was perfect and the visor has massive vents that really prevented the visor putting stress on my neck at freeway speeds.
I like how that one is also snell rated. That helmet never came up in my searches. It looks a little heavy but seems to be a quality piece. How would you rate the noise? I don’t know if you had helmet speakers or ever wore earbuds but that’s kind of what I’m hoping for is to find some thing that I don’t have to keep the music blasting to be able to hear it and help prevent hearing loss.