Thanks for the clarification on that.ripoffreport.com is the ultimate ripoff. It is an extortion page where they post stuff about companies (mine a few times) that are totally made up, and then ask for $8-10K to remove it. It's not a consumer protection site, that may be just what the doctor ordered for this scum bag, but it sucks for legit companies.
Did I miss the interior pictures?
You're fine. You are entitled to have your opinion and share it, especially if it's stated as your opinion. You are also entitled to post facts about it. The only way you could get in trouble is if you provably posted falsities about him and/or his business.I guess the word has gotten out to Andy Yeager of Hot Rod Hideout that I have been documenting my experience with him. He's not happy. Says he has a lawyer. Of course, he didn't tell me this himself. He called John and talked to him about it and John told me. I sure hope I'm not the first one to have documented his work ethics and made them public. I also hope I'm not the firs that thought it a good idea to do so in the hopes of giving a would be customer more information about him.
I have been very careful to only tell facts and have tried to keep my opinions of Andy out of all of this. I'll have to go back through this and see if I did put in opinion and I'll delete it if I did. As for the facts, they speak for them selves and any potential customer that may stumble upon this thread will be able to read all this and decide for themselves if they want to do business with him.
If you are just joining us, the Andy Yeager part of this thread starts on page 11. Is it crazy that this build took 10 pages and then just the upholstery section has taken up 16 more pages? I sure hope to be able to move past this part soon. I'm so done with him. I have said this before and I'll say it again, Andy does amazing work. With us though, he did not do what we asked him to do, then he did things that were not asked of him to do, he lied to us constantly, and he was late countless times. If you're ok with all that, then he may be a good fit for you as a customer.
After reading that do you get the impression that there are a lot of excuses for not doing anything? I wonder why the Automotive Repair Act would get repealed? Most of the Consumer Sales Practices Act does not apply to auto shops. Or at least it gives them ways to slip through, so it seems. Overall it's pretty disappointing.Mr. Underhill, thank you for the information. All cases must be filed individually by the consumer involved with the transactions. You filed the complaint and would be the complainant, but not the consumer in this case. You are a witness of course, but Mr. B. is the consumer. He would have to be interviewed and provide the requested information to continue the investigation. The law you reference (Utah Automotive Repair Act) was repealed many years ago. The Division enforces the laws under the Consumer Sales Practices Act. Utah Code 13-11. (Maybe one section relating to time would fit in my case.)
At this time this is an investigation and no violations are determined until all the evidence and information is evaluated from all parties, including the rights of the business to respond.
Many of the issues raised in the complaint may be violations and many may be civil and would have to be pursued by the consumer in civil proceedings. The Division cannot provide legal advice, he would have to seek legal counsel as he determines.
Please note the Division can issue citations if violations are determined, or we may issue warnings, enter into settlement agreements, or close a case due to insufficient evidence to proceed or not violations of the law found. The Division does not shut down businesses or regulate business licenses or opening of businesses etc. That is under the Division of Corporations and DOPL.
If this business is closed we may not be able to take action against the business and personal liability against an owner or previous owner is rare.
Regarding other consumers you reference, they would need to file complaints individually and they would be investigated etc.
Absent the requested information from Mr. B., and interviews and testimony, the case may be closed without further notice.